Cookie Policy

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function efficiently, to store user preferences, and to provide information to website owners about how their site is used. Cookies do not contain executable code and cannot be used to access your computer or device directly.

We use the following categories of cookies on the ServiceChainGraph website and platform:

• Strictly Necessary Cookies: These cookies are required for the website and platform to function and cannot be switched off. They include session management cookies, authentication tokens, and security cookies. No consent is required for these cookies.
• Analytics Cookies: These cookies help us understand how visitors interact with our site by collecting and reporting information anonymously. We use this data to improve page performance and user experience. These cookies are set only with your consent.
• Preference Cookies: These cookies allow the site to remember choices you have made, such as your consent status. They improve your experience by personalizing your return visits.

You can manage your cookie preferences at any time by clicking the cookie consent banner that appears on your first visit to our site. You may also manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when cookies are set. Please note that restricting certain cookies may affect the functionality of our platform.

Your preference is stored in your browser's local storage under the key scg_cookie_consent. Clearing your browser's local storage will reset your preference and trigger the consent banner again on your next visit.

In addition to our own cookies, we may allow third-party service providers to place cookies on your device for purposes such as analytics, advertising, and functionality optimization. These providers include Google Analytics for traffic analysis, Mixpanel for event tracking, and other analytics platforms. These third parties may use cookies to track your activity across multiple websites to deliver targeted advertisements. Third-party cookies are governed by the privacy policies and cookie policies of those third parties, not by this policy.

When you first visit ServiceChainGraph, you will see a cookie consent banner that informs you about our cookie usage. By clicking "Accept All," you consent to the use of all categories of cookies described in this policy. By clicking "Decline," you only consent to strictly necessary cookies required for platform functionality. Your choice is stored in your browser's local storage and will be respected on subsequent visits. You can change your preference at any time by resetting your browser's local storage.

Most web browsers allow you to control cookies through their settings. You can typically find cookie controls under "Privacy," "Security," or "History" settings. You can configure your browser to refuse all cookies or to alert you when cookies are being set. However, please be aware that disabling certain cookies may impair the functionality of the ServiceChainGraph platform, affect your ability to log in, or prevent you from accessing features that require authentication. Some functionality may become unavailable if you restrict cookies.

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites expressing your preference not to be tracked. ServiceChainGraph respects DNT signals. If we detect a DNT signal in your browser, we will not set analytics or preference cookies on your device, though strictly necessary cookies will still be set to maintain platform functionality. Please note that not all websites or third-party services honor DNT signals, and their tracking practices remain subject to their own privacy policies.

In addition to cookies, we use browser local storage to persist your cookie consent choice (stored under the key scg_cookie_consent), user preferences such as theme or language settings, and session data. Local storage functions similarly to cookies but can store larger amounts of data and persists until explicitly cleared by the user. Clearing your browser's local storage will reset all stored preferences and trigger the cookie consent banner on your next visit.

If you authenticate to ServiceChainGraph through a third-party identity provider (such as Google, GitHub, or Okta), cookies are set by both ServiceChainGraph and the identity provider to maintain your session and authenticate subsequent requests. These cookies are essential for login functionality and fall under the "Strictly Necessary" category. The identity provider's cookies are governed by their privacy and cookie policies, which we recommend you review.

We may update this Cookie Policy periodically to reflect changes in our cookie practices, technology improvements, or applicable regulations. Material changes will be posted on this page with a new "Last Updated" date. Continued use of the ServiceChainGraph platform after updates indicates your acceptance of the updated policy. We recommend reviewing this page regularly to stay informed about our cookie practices.

If you have questions about our use of cookies, cookie technologies, or how to manage your cookie preferences, please contact us at +1-000-000-0000 or [email protected]. ServiceChainGraph is based in California, USA. We are here to help and will respond to your inquiry within 30 days.